We're imaging center operators. We ran the practice. We felt the problem. We built Dobbie for ourselves.
PayCare was started inside a radiology practice. We were the people answering the calls, chasing the auths, and fighting the denials. So we built Dobbie — the AI teammate we wished we had.
An imaging center is a beautiful machine — and a fragile one.
One missed call is a no-show. One missed auth is a denied claim. One stale contract is a quarter of underpayments. We watched our team spend their best hours triaging fax orders and waiting on payer hold music, instead of taking care of patients.
We tried every tool on the market. Each one promised an integration that took six months. Each one demanded a workflow we didn't have. None of them learned.
So we built Dobbie. Our AI teammate logs in like we do, watches how we work, and does the parts we hate. Then we showed it to other practices. They wanted it too.
What running a practice taught us.
Built for operators.
Every feature ships through a real practice before it ships to anyone else. No theoretical workflows, because we know what operators actually need. And Dobbie works for you — you don't work for Dobbie. No new system to learn. No process to follow. Dobbie fits your practice. Your practice doesn't fit Dobbie.
Patients deserve better.
A 45-minute hold isn't care. Dobbie makes sure every patient gets through — greeted by name, helped instantly, treated like the only call that matters. Their information is handled with the same seriousness as their health. And AI done right doesn't make the patient experience more robotic. It makes it more personal.
Accountable by design.
Dobbie handles the work — but knows when to hand it off. When something needs human judgment, it escalates. Every action it takes is logged, reviewable, and attributed. AI in healthcare without an audit trail is a liability, not an asset.
Built in Silicon Valley.
Our team is based in San Francisco. Come say hello!
- Office
- 945 Market St E5, San Francisco, CA 94103
